Payment



We accept the following means of payment:

  • Prepayment (bank transfer)
  • Credit card
  • PayPal + PayPal Express
  • Apple Pay

Information

Prepayment / Advance bank transfer
When paying in advance, please transfer the invoice amount to our account within 5 days after ordering. Your ordered items will be reserved for you until then. If the invoice amount has not been credited to our account within 7 days after completion of the order, we reserve the right to cancel your order. In this case you will be informed by e-mail.

Bank account for orders by cash in advance 
Iris von Arnim GmbH
IBAN: DE75 2007 0024 0505 8680 01
SWIFT/BIC: DEUT DE DB HAM
Please use the order number as reason for transfer. 

Credit card
We accept credit cards from Mastercard, VISA, and American Express.
When paying by credit card, the amount is reserved on the customer's credit card at the time of the order. The actual charge to the credit card is made at the same time as the dispatch confirmation is sent by e-mail. Any repayment claims by the customer will be credited by Iris von Arnim to the customer's credit card account within 14 days.
Our security server software with SSL encryption protects the credit card data against interception and manipulation during transmission. Credits from returns are always credited back to the credit card used for the purchase. If you pay by credit card, your account will be charged when the goods are shipped.

Paypal
With PayPal, you can make purchases quickly and easily without having to provide your credit card information on the website. If you do not have a PayPal account and would like to create one, visit paypal.com. Your advantages with Paypal:
Your bank or credit card details are only stored with Paypal
You pay with just a few clicks
Your payment arrives immediately
If you choose Paypal Express, you skip the checkout process and go directly from your shopping cart to Paypal, where you can complete your order in the fastest way possible. In this case, your name and address will be taken from Paypal. If you do not yet have a PayPal account, you can open a PayPal account and then confirm the payment. You will then receive a confirmation e-mail from our online shop and from PayPal. Credit notes from returns will be credited back to the PayPal account used for the purchase. 

Apple Pay
If you choose the Apple Pay payment method, the payment will be processed via the Apple Pay function of your end device running iOS, watchOS or macOS by charging a payment card deposited with Apple Pay. Apple Pay uses security functions that are integrated into the hardware and software of your device to protect your transactions. To release a payment, you must enter a code that you have previously specified and verify it using the Face ID or Touch ID function on your device. Further information on data protection with Apple Pay can be found at the following Internet address: https://support.apple.com/de-de/HT203027