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Welcome to the IRIS VON ARNIM Cashmere Spa

Our cashmere pieces are created with a commitment to lasting quality. At the Cashmere Spa, we carry this idea forward. Through expert care, careful cleaning and repair, we help extend the life of your knitwear and accessories — because IRIS VON ARNIM pieces are made to stay with you for a lifetime.

Why proper care matters

Cashmere and wool are exceptional natural fibres with lasting quality – provided they are treated with care.

Gentle cleaning, careful drying and proper storage help preserve the shape, softness and appearance of your pieces. Even small signs of wear such as pilling, pulled threads or thinning areas do not have to mean the end of a favourite piece – they can often be treated or repaired with care.

Our services

Invisible mending

Professional repair of holes and damage in cashmere, carried out with great care by hand.

Depilling

Gentle removal of pilling to restore a smoother, more refined surface.

Washing and care

Expert cleaning using specially selected care products to help preserve softness, shape and quality.

Our services

Invisible mending

Professional repair of holes and damage in cashmere, carried out with great care by hand.

Depilling

Gentle removal of pilling to restore a smoother, more refined surface.

Washing and care

Expert cleaning using specially selected care products to help preserve softness, shape and quality.

How our service works

1. Submit your request

Send us your enquiry via the contact form and briefly describe your piece and the service you require.

2. Individual assessment

Our specialists will carefully review your request and provide you with a tailored quote.

3. Send in your piece

Once you have confirmed your quote, you can send us your freshly cleaned garment. Please also note our shipping guidelines.

4. Care, repair and return

We clean, depill or repair your piece with the utmost care. Once the work is complete, it will be returned to you carefully prepared.

Prices & FAQs

Price list

Depilling: from EUR per jumper
Washing: EUR per jumper
Combined washing and depilling package: EUR per jumper
Invisible mending: price on request following an individual assessment

How can I have my cashmere piece repaired?

Please use our contact form and briefly describe your request. Once we have reviewed your enquiry, you will receive an individual quote.

How much does invisible mending cost?

As the level of work and feasibility depend on the material, knit structure and type of damage, pricing is determined after an individual assessment. You can find indicative prices in our price list.

How long does a repair take?

Repair work usually takes around 4 to 6 weeks, depending on the level of work involved.

Can I send in my piece by post or bring it in personally?

Once we have discussed your request and you have confirmed your order, you may send your garment to us or, by prior arrangement, drop it off in person.

Which materials can be treated?

Our service is focused on cashmere and wool.

What should I keep in mind before sending in my piece?

To ensure we can treat your piece in the best possible way, we kindly ask that you send us freshly cleaned garments only.

We also recommend placing the garment in a sealed bag in the freezer for at least 48 hours before sending it. This can help eliminate any moth larvae and prevent them from spreading to other textiles.

What happens if I decide not to go ahead with the quote?

If you decide not to proceed with the repair after receiving the final quote, we will of course return your piece to you. A handling fee of 10€ will be charged to cover assessment, processing and return shipping.