Accessibility

At IRIS VON ARNIM, we want all visitors to our website to feel welcome and enjoy a positive, accessible user experience. Our goal is to reduce digital barriers and make our online presence usable for as many people as possible—regardless of individual abilities.

Our Approach

To achieve this, we follow the international Web Content Accessibility Guidelines (WCAG) 2.1, which are divided into three levels of conformance: A, AA, and AAA. We aim to meet Levels A and AA in order to ensure a high level of accessibility.

These guidelines help us design our content so that it is both compatible with assistive technologies and easy for all users to understand and navigate.

What We Have Implemented

Our web team continuously works on improving accessibility on irisvonarnim.com. We focus on:

• An accessibility widget from consentmanager.net to adapt our online shop to user needs with AI-based support.

• Structured content with clear headings, alternative text for images, and understandable navigation elements.

• Technical optimizations to provide the best possible support for screen readers and other assistive tools.

• Regular reviews based on the WCAG 2.1 guidelines.

Our Consent Tool supports accessibility according to the four core principles:

1. Perceivable – Content can be accessed by all users through clear contrasts, descriptive texts, and screen reader compatibility.

2. Operable – The interface is fully usable with a keyboard and across all devices, with clearly visible focus and clickable areas.

3. Understandable – We use plain language, consistent terms, and clearly labeled controls.

4. Robust – The tool is standards-compliant, mobile-responsive, and compatible with common browsers and assistive technologies.

Some content or functions provided by third parties (e.g., payment services or external tools) are partly outside of our direct control. However, we strive to make these services as accessible as possible and work with our partners to develop suitable solutions.

Ongoing Improvement

Accessibility is an ongoing process. We regularly review our website and work to identify and remove barriers. If you encounter any issues on our website or have suggestions for improvement, we welcome your feedback.

How Our Website Works

What is irisvonarnim.com?

• irisvonarnim.com is an online shop.

• You can buy clothing and accessories from us.

• Products are available for women, men, and children.

• All items are crafted with great care.

• How can you place an order?

1. Choose a product: Select a product. Pick the color, then the size, and click on “Add to Cart.”

2. View your cart: Click the cart icon in the top right corner. There you can review your selection.

3. Proceed to checkout: Click on “Checkout” to start the ordering process.

4. Enter your address: Provide your shipping address. You can create an account or check out as a guest.

5. Select shipping: Choose standard shipping or express shipping.

6. Select payment: Choose a payment method, such as bank transfer, credit card, or PayPal.

7. Review and place order: Double-check your details. Then click “Place Order.”

8. Receive confirmation: You will receive an email with your order confirmation.

In addition to placing orders, users can create a customer account in our online shop, save products as favorites, subscribe to our newsletter, and contact us or our stores.

Need Help or Want to Contact Us?

If you experience any difficulties using our website or need support, please contact us:

IRIS VON ARNIM GmbH
Email: [email protected]
Phone: +49 (0)40 41 40 10 30
Address: Frauenthal 4, 20149 Hamburg, Germany

We will do our best to assist you quickly and easily.

If you would still like to file a complaint about accessibility on our website, you can contact the Joint Market Surveillance of the German States for the Accessibility of Products and Services (MLBF).